Privacy Policy

Coastal Carolina Internal Medicine PA

Last Updated: May 1, 2025

At Coastal Carolina Internal Medicine, PA and Bloom Aesthetics and Wellness (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our medical spa and clinic, use our services, or interact with us in any other way.

By visiting our facility or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Identification Information

    • Personal Details: Name, date of birth, gender, address, email address, phone number, and emergency contact information.
    • Health Information: Medical history, treatment details, and other health-related information provided for the purpose of treatment and care.
    • Payment Information: Credit card details, billing address, insurance information, and other payment-related data.

b. Non-Personal Identification Information

    • Usage Data: Information about how you use our website and services (e.g., IP address, browser type, device information, and browsing activity).
    • Cookies: We may use cookies and similar technologies to enhance user experience and
      gather analytics on our website.

2. How We Use Your Information

    • We use the information we collect for the following purposes:
    • To provide and manage medical spa and clinic services.
    • To create and maintain your patient records.
    • To schedule appointments and communicate with you about treatment, care, and follow-ups.
    • To process payments and insurance claims.
    • To respond to inquiries and provide customer support.
    • To improve our services and website functionality.
    • To comply with legal, regulatory, and contractual obligations.

3. How We Protect Your Information

We take reasonable precautions to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. Our data security practices include:

    •  Encryption of sensitive information, including health and payment data.
    • Secure servers and firewalls to protect electronic records.
    • Access controls to ensure only authorized personnel can access patient data.

Despite these safeguards, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but will comply with all applicable law and regulations, and otherwise strive to provide complete security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

    • Healthcare Providers and Staff: We may share your information with medical professionals involved in your care.
    • Your Family and Friends: We must disclose your medical information to you, as described further below. We may disclose your medical information to a family member, friend or other person to the extent necessary to help with your health care or with payment for your health care, but only if you agree that we may do so.
    • Persons Involved In Care: We may use or disclose medical information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your medical information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose protected health information based on a determination using our professional judgment disclosing only protected health information that is directly relevant to the person’s involvement in your health care.
    • Service Providers: We may share your information with third-party service providers who help us run our business (e.g., payment processors, IT service providers, medical records databases).
    • Business Associates: We sometimes contract with other organizations and people to assist in performing our services. We may share your health information with them so long as they have signed the proper data use agreements and agree to protect your health information in the same manner as described herein.
    • Health Related Services: We may use your medical information to contact you with information about health-related benefits and services or about treatment alternatives, including clinical research, that may be of interest to you.
    • Legal and Regulatory Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect our rights or the rights of others.
    • Research: Medical research is vital to the advancement of medical science. Federal regulations permit use of protected health information in medical research. Our clinical researchers may look at your health records as part of your current care, or to prepare, or conduct research. You may opt out of being contacted to participate in clinical research by contacting us at info@ccimpa.com.
    • Death; Organ Donation: We may disclose the medical information of a deceased person to a coroner, medical examiner, funeral director, or organ procurement organization for certain purposes.
    • Abuse or Neglect: We may disclose your medical information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your medical information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others. We may disclose medical information when necessary to assist law enforcement officials to capture an individual who has admitted to participation in a crime or has escaped from lawful custody.
    • National Security: We may disclose to military authorities the medical information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials medical information required for lawful intelligence, counterintelligence, and certain other national security activities.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Rights and Choices

You have the following rights regarding your personal information:

    • Access: You can request to access or receive a copy of your personal health information. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. You must make a request in writing to obtain access to your medical information. If you request copies, you will be charged for the copies, staff time to locate and copy your medical information, and postage to mail the copies to you. If you request an alternative format, we will charge a cost-based fee for providing your medical information in that format. If you prefer, we will prepare a summary or an explanation of your medical information for a fee. Contact us using the information listed at the end of this notice for a full explanation of our fee structure.
    • Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your medical information for purposes, other than treatment, payment, health care operations or pursuant to an authorization and certain other activities. We will provide you with the date on which we made the disclosure, the name of the person or entity to whom we disclosed your medical information, a description of the medical information we disclosed, the reason for the disclosure, and certain other information. If you request this accounting more than once in a 12- month period, we may charge you a reasonable, cost-based fee for responding to these additional requests. Contact us using the information listed at the end of this notice for a full explanation of our fee structure.
    • Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your medical information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency). Any agreement we may make to a request for additional restrictions must be in writing signed by a person authorized to make such an agreement on our behalf. We will not be bound unless our agreement is so memorialized in writing.
    • Confidential Communication: You have the right to request that we communicate with you about your medical information by alternative means or to alternative locations. You must make your request in writing, and you must state that the information could endanger you if it is not communicated by the alternative means or to the alternative location you want. We must accommodate your request if it is reasonable, specifies the alternative means or location, and provides satisfactory explanation how payments will be handled under the alternative means or location you request.
    • Correction: You can request to correct any inaccurate or incomplete information. Your request must be in writing and we reserve the right to deny your request depending on the circumstances. If we deny your request, we will provide you with a written explanation of the reasons for denial.
    • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal or medical reasons). Your request must be in writing and we reserve the right to deny your request depending on the circumstances. If we deny your request, we will provide you with a written explanation of the reasons for denial.
    • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise your rights, please contact us at:

Coastal Carolina Internal Medicine, PA and Bloom Aesthetics and Wellness
2420 Henderson Drive
Jacksonville, NC 28546
910-937-0008
info@ccimpa.com

6. Retention of Your Information

We retain your personal and medical information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

 

8. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Any new or amended version of this policy will be available upon request.

10. LeadPost Services / User Sniping

We may use a service to obtain personal and non-personal information about You. This collection is triggered when you access our Website through a pixel placed on our Website. The Service may collect the following information when you interact with the page(s) on our Website where the pixel is present: (i) information about your web browser; (ii) your IP address, (iii) web pages visited; and (iv) cookies stored in your browser. We may use the data collected by the service to obtain personal information about You and use this data for marketing to You. For more information about the service data use and collection policies and practices and your opt out rights, please review the Privacy Policy located at https://leadpost.com/privacy-policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Coastal Carolina Internal Medicine, PA and Bloom Aesthetics and Wellness
2420 Henderson Drive
Jacksonville, NC 28546
910-937-0008
info@ccimpa.com